Ваша корзина пуста.
Поиск
Filters

Условия и положения

TERMS AND CONDITIONS

wineandsun.ee is an e-shop trading primarily with alcoholic beverages, where the seller is private limited company Wine and Sun OÜ (registry number 14283792), hereinafter Wine and Sun OÜ. Terms and conditions are the basis for the sales transactions made hereto between wineandsun.ee and its customers (hereinafter: customer or customers).  

Wine and Sun OÜ sells goods to both natural persons and legal entities that buy goods for commercial purposes. In all matters not negotiated by purchase agreements and other written agreements, the relations between Wine and Sun OÜ and its customers are based on legal acts of the Republic of Estonia and the European Union.

The trade contract between Wine and Sun OÜ and customers comes into effect from the moment of the order submission in the Internet environment wineandsun.ee. Responsibility in case of delivery shortage, departmental or external trade restrictions is limited by cancellation of the order and refund of respectively paid funds.

Wine and Sun OÜ sells goods only to adult customers. By making a purchase via wineandsun.ee, you thereby confirm that you are at least 18 years of age. At the same time when making purchase via wineandsun.ee you also confirm that the bank account and credit cards also belong to you. The age of the buyer is checked when the goods are transferred to customer directly. Wine and Sun OÜmay refuse to issue goods, if you cannot prove your age at the time of transfer. In this case, you will not be refunded either the purchase price or the delivery costs. When you receive the goods from the parcel machine, you must verify your identity using the ID card if required.

Wine and Sun OÜ reserves the right to limit the sale of products in case of ordering unusually large quantities of goods. If the subject of the order is a product specially manufactured, ordered or processed by customers request, all additional costs resulting from such orders’ cancellation are to be reimbursed by the customer in full.

wineandsun.ee reserves the right to unilaterally change the terms and conditions without prior notice. Terms and conditions apply and are in force at the time of placing such order. For subsequent orders new edition of terms and conditions apply which has come into force at that moment of orders. As an exception, changes in laws come into force effectively, except in cases where it is stated by law otherwise.

These terms and conditions apply to the extent that they do not restrict the rights of the buyer arising from consumer protection legislation.

 PRICES AND PAYMENT METHOD

All prices are in EURO currency and include VAT.

Wine and Sun OÜ has the right to change product prices displayed in e-shop at any time . If price has been changed durgin an order has been submitted and paid for, then Wine and Sun OÜ undertakes to deliver respective product to customer at the price at the time of the order and payment for such product was made. Customer can not reclaim compensation for the difference, if any.

After choosing your product and delivery method, customer has several payment methods at checkout: throug a direct banklink/pangalink with various Estonian bank links available (Swedbank, SEB, Luminor, Danske, LHV, Coop) ja via direct creditcard VISA or Mastercard, payment.

DELIVERY OF GOODS

The ordered goods are delivered to you by SmartPOST within 2 to 8 days, counting from the date of receipt of money to the account of Wine and Sun OÜ. When you order over 80 euros, SmartPost in Estonia is free of charge.

During making your order SmartPOST will deliver the goods to SmartPOST parcel machine of your choise. On the arrival of the goods on the spot you will be notified by SMS message to your mobile phone, where the code of delivery of the parcel will also be indicated. If you do not pick up the parcel within the specified period, you will incur all costs associated with the return of the parcel or its long-term storage, as well as all other possible costs.

Attention! When extracting a parcel from the Smart Post, besides the code set, you must enter your ID card.

 

You can receive your parcel from the Smart Post from 10.00 to 22.00.

You are responsible for the correctness of your personal data, address and contact phone number indicated during the ordering process. Wine and Sun OÜ and courier company are not responsible for delay and misunderstandings on delivery, if they occurred because of inaccurate or incorrect data provided by customer. If the damage is found upon receipt of the goods, it is necessary in the presence of the representative of the courier company to record the time and the cause of the damage.

Wine and Sun OÜand the courier are responsible for delivering the goods intact, having a presentation and correspondence to its description, which is placed on the website wineandsun.ee. If the delivered product arrives to you with damage, it will be replaced with a new one or the cost will be refunded. If you notice that the packaging of the goods upon receipt will be damaged or soaked, do not accept the delivered goods, but make the appropriate application to the courier and notify us by sending a message to the email address: order(ät)wineandsun.ee.

Attention! Special wishes or other comments (such as "the intercom does not work, there is a wicked dog in the yard, I will not be in between 12.00 to 14.00, another person will accept the goods for me"), which you can insert in a special comments field, that you will find when making an order while completing your personal data.

PURCHASE RETURNS

No-Return

In accordance with the laws of the Republic of Estonia and the European Union, the right to withdraw the consumer from the contract and return of the goods does not apply to alcoholic beverages.

If the product is not the one ordered, or is defective, immediately within one (1) working day upon receipt, notify Wine and Sun OÜ, by sending a message to the email address order(ät)wineandsun.ee. The costs of replacing a defective product or its return are carried by wineandsun.ee.

QUALITY

Wine and Sun OU guarantees high quality of wine goods. If the goods include a waste product or a wrongly-delivered wine, the buyer is entitled to return or replace the product with Wine and Sun OÜ. In order to satisfy the claim, the buyer must inform the seller within one (1) working day after the discovery of error and submit an expertise of the product underlying the claim. Expertise facility can be chosen freely by customer. Acceptable expertise by wineandsun.ee is respective qualified bodies of Republic of Estonia in Estonian language, or correspondingly European Union in english language.

CANCELLATION ORDER

You can cancel an order by sending a message to order(ät)wineandsun.ee only before the goods have leaft the warehouse. If the goods have already been sent to the courier out of the warehouse, the order can not be canceled.

PRIVACY POLICY - PROCESSING PERSONAL DATA

The data about the customer (name, address, phone number, e-mail) and his order stored in the orders’ environment of the e-store are treated as confidential information. Wine and Sun OÜ will not disclose the information that has become known to it to third parties, except for transfer of necessary information to Wine and Sun OÜ logistics partners for purchase order further processing and implementation, or as required and regulated by legal acts.

The data communication between the customer and banks and card payment centres is encrypted, which ensures the security of the client’s personal data and bank details. Wine and Sun OÜ does not have access to the client’s confidential bank and payment card details.

The personal data submitted by the client, which Wine and Sun OÜ has received on making the purchase by the client are protected and they are processed according to the requirements of the Personal Data Protection Act.

Payment takes place in a secure environment outside the e-store – when paying with a bank link in the secure environment of the respective bank, when paying by credit card in the secure environment of Maksekeskus AS (http://maksekeskus.ee/) and in case of PayPal payments in the PayPal secure environment respectively. The Trader does not have access to the Client’s bank and credit card details.

Above named client data information (name, address (if provided), phone, e-mail) is treated confiedentially. For non-registered clients - the named data is not stored by Wine and Sun OÜ. For registered clients, the above named client personal data (name, address (if provided), phone, e-mail) is securely stored and per clients reaquest via Wine and Sun OÜ formal e-mail (info@wineandsun.ee) client may at any time request for it's data to be deleted from Wine ad Sun OÜ database environment.